Q1: Will the package damaged during transportation?
A: Our package is considerate all the damage factors and make it to be safe, and our shipping agent have full experienced in safe tranportation. We have exported to 180 countries worldwide. So please don’t worry, you will receive the parcel in good condition.
Q2: How to install and run the machine?
A: Our technician have installed and Full test before shipping. , we will send detail training video , user’s manual along with the machine. 95% customers can learn by themselves.
Q3.What is the producing time after order?
The proucing time is about 10-20 days depend on different machines.
Q4.If we don't know how to use the machine,can you teach us?
Yes,we will ,if you come to China,we will offer you free training until you can use machine freely.And if
you are busy ,we will have the special engineer to your country,but you need to bear some fee,like
tickets and hotel and meal.
Q5.How about your after-sales service?
we offer you 24 hours service phone,skype or whatsapp, our engineer also can go to door install or training.